COVID-19 Loan Relief Program

At Carter Bank & Trust, caring is what we’ll always do best.

We are here to help. 

If you’ve been financially impacted by the COVID-19 outbreak, we are here to help. At Carter Bank & Trust, our customers are part of our family and we want them to know that we are here to help them through this difficult time.  Our community bankers, relationship managers, commercial lending advisors, and contact center teammates are all committed to working with our customers to reduce financial stress in these and other areas during this challenging time.  Our success lies with yours and together we will prevail.

That’s why we are launching the COVID-19 Loan Relief Program.

Program Benefits

Effective immediately, the following benefits will be available to borrowers that are currently in good standing:

Payment Deferral*

  • Deferral of principal, interest and escrows
  • No extension processing fees

No Late Fees *

No Adverse Credit Reporting*

Foreclosure Activities Suspended through June 1, 2020

*This program is effective March 2020 through August 2020 and does not extend into any payments due September 2020.

Get Started

Carter Bank & Trust cares about its customers and the economic well-being of the communities we serve. The COVID-19 Loan Relief Program was designed to help our customers through a challenging time by reducing their short term financial obligations. To get started, please fill out the form below and a loan specialist will contact you.


320 College Drive
Martinsville, VA 24112
Email Customer Service
NMLS# 523123

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